Policy
To ensure a relaxing experience for our guests, please no cell phone use during your facial treatment.
For safety reasons, no children are allowed during treatments.
We are not responsible for lost or stolen articles while visiting Phenix Suites and suggest you leave all valuables at home.
1
Appointments
*Must be 18 years or older to schedule your appointment.
*Appointments may be scheduled in person or online and a non-refundable deposit amount will be collected to secure your selected appointment date & time. Your deposit will be applied towards your facial treatment cost. ​​
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*Kindly arrive to your appointment 5 Minutes prior (only) to allow time to complete your intake and consent forms & update pertinent information.
2
Payment Option
We accept Cash and all major Credit Cards.
*Prices are subject to change without notice.
3
Cancellation Policy
As a courtesy, we provide appointment reminders for clients and require notice when cancelling OR rescheduling your appointment.
Cancellations with less than a 24 HOUR notice, Same Day Cancellations OR any NO SHOWS forfeit their deposit. NO EXCEPTIONS!
Please, make sure you understand our policy prior to booking.
4
Day of Service
*Kindly arrive 5 Minutes prior to your scheduled time to update & complete forms.
*Do not arrive sick or with any contagious illnesses or infections as we reserve the right to refuse service. In such cases, kindly cancel your appointment with a 24 hour advance notice to avoid losing your deposit.
*Treatment approval is determined on an individual basis at the time of service. If need be, we may make adjustments to your treatment plan.
Get in Touch
562-760-2992